Cancellation and Refund Policy
Last updated: 14 November 2026
Cancelling before your batch starts
If you cancel within 7 days of payment and before your batch starts, you get a full refund of the fee you paid.
After 7 days from payment, or once your batch has started, course fees are not refundable. You may instead ask to move to a later batch once, at no extra cost.
If we cancel or reschedule
If we cancel a batch, you can choose a full refund or a seat in the next batch. If we change the start date by more than 14 days, you may cancel for a full refund.
Duplicate or failed payments
If you are charged twice for the same course, the extra payment is refunded in full. If money is deducted but the payment fails, it is returned automatically by your bank or by Razorpay, usually within 5 to 7 working days.
Removal for misconduct
If a student is removed for serious misconduct or misuse of course materials, no refund is due.
How to request a refund
Email Info@hselamak.com or WhatsApp +91 99977 73012 with your registration ID (for example HSA-26-XXXXXXXX), the name used to register, and the reason. We reply within 2 working days.
How refunds are paid
Approved refunds are made to the original payment method through Razorpay within 5 to 7 working days of approval. The time for the money to appear depends on your bank.
Questions? Email Info@hselamak.com or WhatsApp +91 99977 73012.